Small Hotel Seravi is committed to protecting the personal information we receive from our guests on our website (https://english.ceravie.com/)
.
We will comply with the laws and guidelines regarding personal information and follow the policy below.
When you visit our website
, we do not normally ask you for personal information.
However, we may ask for your name, address, and other personal information to the extent necessary to provide services such as accommodation reservations, day-trip reservations, inquiries, information from the Museum, and membership registration on the website.
The Museum will make every effort to protect and manage personal information collected from guests in a manner that prevents it from being leaked outside the Museum.
The person responsible for handling the personal information collected will be specified, and the number of persons in charge of handling the information will be limited to the minimum necessary.
In addition, the electronic files in which personal information is stored are password-protected to prevent unauthorized access and leakage.
In addition, in order to ensure that the services provided by the Museum are smooth and fulfilling, the handling of personal information may be outsourced to an external company
. In such cases, the Museum will ensure that the information is thoroughly protected and managed to prevent leakage or outflow, and will <aIn such cases, we will ensure that the information is protected and managed in an appropriate manner, such as by concluding a confidentiality agreement.
The Museum will also ensure that personal information is protected by strict computer security measures to prevent unauthorized entry or access from outside parties.
In principle, the Museum will not use the personal information you provide to us for any other purpose than to confirm your reservation, to provide you with our services, or to
ensure the smooth and fulfilling operation of our services.
However, there may be times when the Museum or an outsourced company may provide you with information that we believe may be of interest to you.
If you do not wish to receive such information, you can stop receiving it by contacting the company that sent it to you.
In addition, we may disclose your personal information without your consent when requested to do so by a court of law, a police department, a public prosecutor, or any other public agency, or by an equivalent body.
Correction, Deletion, etc. of Personal Information]
We will correct or delete your personal information as soon as possible, but only if you request us to do so.
If a customer requests disclosure of his/her personal information, the Museum will promptly disclose the information to the customer at
, except in cases where the disclosure would be extremely detrimental to the interests of the customer or the Museum.
In such cases, the Museum will ask the customer to present proof of identity (driver’s license, passport, etc.) and may charge the customer for the actual cost of
correction or disclosure.
Scope of Privacy Protection]
The Museum cannot be held responsible for the safety and security of your personal information on external sites linked to the Museum’s website
.Please check the privacy policy of each site by yourself.
For any other details or inquiries, please contact the following
Small Hotel Ceravie
tel:0494-66-3168